My suggestion is if you dont care anymore, close up and lock the doors. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". Yell.com Yell Business. Well. We pulled up and it looked deserted (first red flag), we then went inside,waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. My suggestion is if you dont care anymore, close up and lock the doors. Easy access to the motorway too. You can earn one Roll for each eligible item . Poor customer service! She then stormed out to the back and refused to come back out saying she was too busy to speak to me. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. RBI Media Inquiries. I took it out and struggled to break it. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! The area is always clean with staff constantly cleaning tables. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. I took it out and struggled to break it. Get quick answers from Tim Hortons staff and past visitors. It is nice that it's not pet friendlyand we can have coffee in peace. My order total was 43.82, because I was rushing home to be home before my son arrived from school I did not check the order. Absolutely pathetic. Every little counts with today's cost of living. Find the latest stock quotes, reports and more. Tim Hortons Drive Thru is directly in Wallneuk Retail Park on Renfrew Road, about a 0.86 mile drive east from the centre of Paisley (near to Paisley Renfrew Road / Hamilton Street). Im a wheelchair user and was offered no assistance. Burger King Inquiries and Customer Service. 3/3/2023 6:09 PM. Avoid this one and go to the Paisley branch. They should take it into account. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Haven't had service like that in a long time, you need more Derek's in yourshops!!More. We asked for a table to be cleaned & this took the staff member a few attempts, because the dirt could not be wiped away easily. Get quick answers from Tim Hortons staff and past visitors. Find news releases, corporate updates and more. We noticed the issue once home and I tried to phone to Lakeside location, BUT THERE ARENT ANY CONTACT NUMBERS ANY, SO I EMAILED AND I SINCE EMAILED THEM AT LEAST 5xs and no one has replied, other than their Automatic Reply someone will reply to my query in 72hrs!My email was as follows to TellTims@timhortons.co.uk.I went to your Grays Location in Essex today around 13:40 and ordered 1 chicken meal w/cheese medium drink, 1 non-chicken (chicken meal) w/cheese large ice coffee, 2 extra lettce fries, 20 Tim Bits, 2 Honey curlers, 1 dozen mixed doughnuts. I would happily go back. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. It is nice that it's not pet friendlyand we can have coffee in peace. You are welcome to state your opinions of Tim Hortons, and rate its restaurant using the star scale. At this point we then left and my 4 year old daughter was extremely upset! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have been emailing their customer service email address since 28/02/2022, due to incorrect order and missing items. Everything is either pre made and left to sit or kept in hot stacks. The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. Firehouse Subs Inquires and Customer Service. and I was starving so I went to this Tim Hortons for a Tasty Sandwich! I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. The area is always clean with staff constantly cleaning tables. The coffees & cake were substandard also. Latest reviews, photos and ratings for Tim Hortons at 950 Paisley Rd in Guelph - view the menu, hours, phone number, address and map. Horrifically poor service on 2 consecutive visits. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Ordered a cappuccino and bagel. Asked for my money back and it seemed an issue.Have been to Tim Hortons in quite a few places and this has to be the worst for attitude, lack of sincerity and four staff looking as if they couldnt care less.Will be complaining directly to TH. They should take it into account. I took it out and struggled to break it. Tried three times to contact them with no reply. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. At the moment Tim Hortons operates 1 store in Paisley, Argyll. . I took it out and struggled to break it. There is no opportunity to pay with cash. Far from rhe Canadian experience. items missing. All Rights Reserved. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". Are you among the next generation of global business leaders? Most hot drinks weren't available and some of the doughnuts were off the menu too. I took it out and struggled to break it. Correct! The drink was luke warm and we were handed 22 mini bites when we ordered 10. Related searches: Tim Hortons Wallneuk Retail Park, Paisley, Tim Hortons Wallneuk Retail Park, Paisley, M&S Marks and Spencer Wallneuk Retail Park, Paisley. Tim Hortons legendary Roll Up To Win 2023 contest is back across Canada starting March 6 through April 2 where guests can earn Rolls by purchasing their favourite menu items for a chance to win cars, getaways, gift cards, millions of coffee and food prizes, and new this year, a daily $10,000 jackpot. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! I've had some rubbish food, but this tops the lot. We asked to sit in yet we were given it as a takeaway,we ordered the sausage and eggMore, As someone who was looking forward to visiting here my first (and last) visit was awful! Every little counts with today's cost of living. Awful! Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, Hotels near Stanelydrive Chauffer Services, Hotels near (PIK) Glasgow Prestwick Airport, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. Absolutely disgusted by my experience and will never return to Tim Hortons again! October 2022. They should take it into account. Ordered food and it all arrived cold and disgusting. The server Derek couldn't have been nicer or any more helpful! Get quick answers from Tim Hortons staff and past visitors. I can't understand how at this point they continue to not let us in without our pets. Free Tools ; Leads by Industry ; Top Profiles . It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. Most hot drinks weren't available and some of the doughnuts were off the menu too. Read our story. Tripadvisor performs checks on reviews. The server Derek couldn't have been nicer or any more helpful! incoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. 1 Report an error Our national sponsorship programs involve support for various major sporting events and activities. Friendly staff, average food, attempts at track and trace are sheets of paper on a table beside the counter with a pen which ifMore, Food was physically repulsive. , On many occasions I was able to enter with my pet without any problem. Engage via Email. This just cannot be acceptable. Tia General's Phone Number and Email Last Update. The breakfast bagel was so hard I couldn't bite into it. 135,216 people checked in here. Haven't had service like that in a long time, you need more Derek's in yourshops!!More. both Costa and Starbucks are better! The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Located at 1 Paisley Ct, Whitby, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Easy access to the motorway too. and we can have coffee in peace. 1816 . I can't understand how at this point they continue to not let us in without our pets. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Learn how Tim Hortons is Making a True Difference for individuals, communities and the planet. However, I asked if everything was in the bags and 2 boxes and they replied yes. The food was great but the service was fantastic! 1st & definitely last visit. Engage via Email. I'm a dog owner myself but I go here to get a break from dogs. Our Story. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. Environmental Health need to visit this branch before someone falls ill. Staff clearly overwhelmed and overworked but to their credit pleasant and helpful.Seating grubby and tables sticky and dirty. The food was great but the service was fantastic! I would happily go back. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. Whats new and fresh at Tim Hortons? Quite quick turn around and I can see why. Area for refuse & sugar/cutlery dispensing disgusting. Absolutely disgusted by my experience and will never return to Tim Hortons again! Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. No customer service number. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! Yellow Pages Digital & Media Solutions Limited. In 2023 it involves Xmas, New Year's Day, Easter Monday or Summer Bank Holiday. They should take it into account. In the vicinity you will come across Seedhil Playing Fields, Paisley Abbey, Pure Gym, University of The West of Scotland, East End Park and West College Scotland. So overall order direct and great customer service in store.More, Doesn't accept cash. Thursday 24 hours. I would happily go back.More, Hot food poor - wont ever use this chain again. Myself, my Husband and our sons visited the drive thru. collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Is this information correct? Visit the store from the close train stops at Paisley Gilmour Street Station (1530 ft), Paisley Canal Station (3510 ft) and Hawkhead Station (5240 ft away). The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. Tim Hortons Drive Thru can be found in a good place close to the crossroads of Hamilton Street and Renfrew Road, in Paisley, Argyll, at Wallneuk Retail Park. My suggestion is if you dont care anymore, close up and lock the doors.More, Please take my advise and avoid this place at all costs! The server Derek couldn't have been nicer or any more helpful! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Went in and the manager said that's what it's all like. You have been warned. coffee and Apple fritter was good and the place looked quite clean. Wednesday 24 hours. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. Ordered online and was told 2 hours later my order was cancelled. The staff weren't helpful and pretty much ignored everyone that came in. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. I would happily go back. Interested in joining the Tim Hortons team? We took a seat after speaking to a worker who ushered us away from the counter and said "sit". Search for local Cafes & Coffee Shops near you on Yell. A white coffee called a flat white, tasteless cakes. What a carry on! Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. Easy access to the motorway too. order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. The food was great but the service was fantastic! Are you sure you want to delete this question? Went in and the manager said that's what it's all like. Dirty, flies all over the place. A que which took over 30 minutes to take the orders. Tim Hortons Drive Thru is easily accessible in Wallneuk Retail Park on Renfrew Road, approximately a 0.84 mile drive east from the centre of Paisley (a few minutes walk from Paisley Renfrew Road / Hamilton Street). Took an age to get any food. TIMHORTONS.COM CORPORATE TIM HORTONS FOUNDATION CAMPS Ways to Order. It all started with a donut and a dream. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! It's too dangerous forMore, Stopped for lunch and sat in. It all started with a donut and a dream. When I went back to the counter to explain. In the vicinity you might visit Seedhil Playing Fields, East End Park, University of The West of Scotland, West College Scotland, Pure Gym and Paisley Abbey. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. They are worse by far. Our team is working to supply you with the latest information as possible. Tim Hortons: No phone number - See 49 traveller reviews, 8 candid photos, and great deals for Paisley, UK, at Tripadvisor. Would have been quicker going to McDonald's across the road. Tim Hortons Unclaimed Review Save Share 54 reviews #119 of 120 Restaurants in Paisley Cafe Fast food Renfrew Road Retail Park, Paisley PA3 4BF Scotland + Add phone number Website Open now : 12:00 AM - 11:59 PM See all (8) Get food delivered Order online Ratings and reviews 2.0 54 #119 RATINGS Food Service Value Details CUISINES Cafe, Fast food Easy access to the motorway too.More, Staff are friendly and polite, coffee and food came quickly, very fresh and tasty, restaurant was very clean as were the toilets, highly recommended, Great store, really clean and great hospitality, really nice staff and a very welcoming environment! I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold. Here you will find hours of opening, directions and customer rating for Tim Hortons Paisley. Tim Hortons, Paisley: See 52 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #148 of 183 restaurants in Paisley. Staff don't know what they are doing, turnaround is massive. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. The area is always clean with staff constantly cleaning tables. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Tripadvisor performs checks on reviews. It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. I'm a dog owner myself but I go here to get a break from dogs. The service was friendly enough, thecoffee and Apple fritter was good and the place looked quite clean. Explore how Tim Hortons is Making a True Difference every day. Most hot drinks weren't available and some of the doughnuts were off the menu too. Hot chocolates were basically hot water. Ordered food and it all arrived cold and disgusting. First started coming here during lockdown and its safe to say I'm a regular. Another Tim Hortons branch can be found here: Visit the following link for Tim Hortons stores near Paisley. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. Ordered up breakfast. Paisley Tourism Paisley Hotels Paisley Bed and Breakfast Paisley Vacation Rentals Paisley Vacation Packages Flights to Paisley Tim Hortons; Tim Hortons Inquiries and Customer Service. Emails found on company website info@timhortons.com 100% Support 0 0 robichaud_michelle@timhortons.com 97% communication 1 0 morelli_david@timhortons.com 93% They are worse by far. I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.