With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. The beach is great for snorkelling, glass-bottom boat trips, diving and parasailing. Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. Coastal Road, Belle Mare, Mauritius 41601. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. We will stay here until next week, but will not come back if things do not change. Claim your listing for free to respond to reviews, update your profile and much more. But it was all forgotten as soon as we were able to put on our flip-flops and enjoy this beautiful resort! It's the best experience ever and for sure will visit again. The team led by Christian could not do enough for us. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. This was our most awfully and best Holidays we ever had. The hotel is fabulous in many ways. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). This is the version of our website addressed to speakers of English in South Africa. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. They dont realize when you sit down at breakfast. Are any cleaning services offered at Long Beach Mauritius? Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. What food & drink options are available at Long Beach Mauritius? Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. Special thanks must got to Morna and Isabelle who appeared to go above and beyond the call of duty to make my daughters wedding a very special occasion indeed and we all felt very special. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Special thanks and endlessly great greedings to the Team at the Pool, especially to Vanisha, Olivier, Mudoo, Ougesh, Ramesh, Nedesh, Mozanim, Vimi (so nice smile), Nitish, Lorenzo Shurveer and Boholan (the god). Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. The resort itself is beautiful. Does Long Beach Mauritius offer any business services? Tripadvisor performs checks on reviews. beach is very nice. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Really, do not miss your chance visiting this place. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. Next: the breakfast buffet. Are there opportunities to exercise at Long Beach Mauritius? So, so grateful. . Thank you for your appreciation, excellent rating and high recommendation. It's the best experience ever and for sure will visit again. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Food was excellent throughout and restaurant staff could not do enough to please us. It was a great experience with Hotel Long Beach. They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. He made sure that we enjoy the hotel at the maximum and we certainly did. Long Beach. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Going to breakfast half an hour before they close is too late for some dishes? Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. In response to your concerns, we regret that the service was not up to your expectation. Claim your listing for free to respond to reviews, update your profile and much more. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Some simply dont listen. team. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. There are more places to choose from in the, Coastal Road, Belle Mare, Mauritius 41601. It is a relatively small hotel, and in the beach there isnt many people around. Review collected in partnership with this hotel. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Pool and beach experience both fantastic. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Wish I could give it a 10* rating! Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. The hotel itself is beautiful in a spectacular setting. From the moment we arrived, the service, friendliness of the staff and facilities were without exception. We look forward to welcoming you back to your home away from home in the not so distant future. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,505 traveller reviews, 7,320 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. high service quality and best food; rooms worn out and renovation required. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). The sea temperature is one of the best I've experienced. Dear loveeat74, Greetings from the Long Beach Mauritius! Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. From the waiting staff, the bar, the beach all done with a smile. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. I look forward to welcome you for other great moments. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Which popular attractions are close to Long Beach Mauritius? Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Review collected in partnership with this hotel. We've just returned from a beautiful family holiday at Long Beach. Read more Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. The team led by Christian could not do enough for us. to many issues in the room.renovation required. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Yes, Long Beach Mauritius offers airport transportation for guests. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Thank you for your excellent feedback, which I will be delighted to share with my team. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Hotel services was great. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. Warmest regards, Christian Jaquier. What food & drink options are available at Long Beach Mauritius? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. We had a great time at Longbeach Hotel. Overall everything was great but what really made our experience was the friendly hospitality we received from staff all over the resort. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Maybe at least this here reaches the management. These above mentioned concerns were raised to the Management for actions to be taken. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We went to Longbeach on the 1st April for a week as a large group of 10 for my sister's wedding. Overall service quality is outstanding. It is simply not 5 star. Thank you for your appreciation, excellent rating and high recommendation. He was a great kind person. Maybe at least this here reaches the management. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. Thanks to Pamela at Tides and the Main . Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Best regards, Christian Jaquier, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near (MRU) S. Seewoosagur Ram. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Warmest regards, Christian Jaquier. Also a great barman and waiter. We stayed in a Junior Suite with beach access for 10 days. Top room amenities include a minibar, air conditioning, and a flat screen TV. What are some restaurants close to Long Beach Mauritius? He was a great kind person. Eventually i don't regret spending my birthday there. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Does Long Beach Mauritius have airport transportation? The restaurants were varied in standard and type of cuisine. The beach is calm and like a carribean dream. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Also the room does not look like in the pictures. Variety of restaurants and quality and selection of food exceeds expactions. Warmest regards, Christian Jaquier. There are plenty of toys, activities, anything that you can think about. Please see our partners for more details. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. But several are just not trained. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. This place is truly amazing. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Thank you for your review once again and for being our ambassador. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. They would see me caring my little one and run to give me a hand with my luggage or bring her. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. Overall a well run and managed first class resort and a credit to this small group of hotels. Warmest regards, Christian Jaquier. We actually had an issue with our A/C for the whole week. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. team. Flic en Flac Beach: Mauritius - Feb 2015 - See 3,179 traveller reviews, 2,122 candid photos, and great deals for Flic En Flac, at Tripadvisor. Fantastic food and very friendly staff. team. The whole team looks forward to the soonest opportunity of welcoming you back. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. The staff is exceptionally kind and caring. with and not the guest to deal with it. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. Yes, Long Beach Mauritius offers airport transportation for guests. All the employees and service was so kind! Prices are the average nightly price provided by our partners and may not include all taxes and fees. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. Definitely recommend this resort. We are glad to hear that you had an enjoyable stay with us. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. It is simply not 5 star. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Yes, free parking is available to guests.