i understand the Star is not delivered in our area. Its a well designed format though sometimes there are errors in text (like no space between words) that probably come from the automated digital process. Published 12/18/2022. Senior Editor, News, Arizona Daily Star, Tucson, Az. Unfortunately, this can sometimes increase wait times. My bank didi not have any such record of a 40 dollasr deposit. Vacation Stops. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. document.write ('&cb=' + m3_r); Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. The Arizona Daily Star Customers who purchase an Arizona Daily Star subscription receive comprehensive and in-depth news coverage. document.write ("'><\/scr"+"ipt>"); Our online site's home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. The librarys phone number is 520-791-4010. Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! Enter the email address associated with your subscription and choose a password. Card overcharged again on 9/8/21. For information regarding what you are being charged, please visit, Premium Editions are an additional section of your newspaper with 12 to 20 full color pages of in-depth coverage of the topics that matter most to our subscribers. Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs). mobile@tucson.com, Retail Display Advertising On Mondays (our busiest day), hold times have been up to hr. For more information about Premium Editions please visit. That should be the last charge. I tried to Activate but it didnt work. '&charset='+document.charset : (document.characterSet ? That fact is important to this matter. Pick the ones I want to read and scan others. 40 Under 40. The following day someone from the newspaper charged a second 40 dollar payment against my account. Yes. //]]>-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 original subscription start date. How do I get a Full Access Subscription to the Arizona Daily Star? document.write ("?zoneid=6&block=1&blockcampaign=1"); Fortunately, you can easily have your paper delivery put on hold while you are away. First check your spam and junk files, then go to the search box in your inbox and type "Arizona Daily Star." Why do I keep getting emails from the Star. * Please note we need 4 business days notice to process your vacation stop online. YES! Called again. business days to post to her account. legals@tucson.com. Arizona Daily Star Jul 22, 2021 Updated Sep 15, 2022 Need Help? However, when you are going on vacation, the last thing you want is to have your newspaper delivered. We have not received the paper 7 or more tomes in the past month. How often do you increase subscription prices? if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. Home Delivery Customer Service Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Unfortunately, no. Check. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . Content charges will continue to be applied while you are on vacation. Thank you for subscribing.Renewal dates are typically based on a subscribers Single copy newspapers are available every day at most Frys, Circle K, QuikTrip, Albertsons and Bashas' locations. Is there a way to avoid the paper statement fee? The Arizona Daily Star no longer offers mail subscriptions. I called and was told someone would listen to the conversation to verify my story and call me back. Have questions about your subscription? It is billed like any other day. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. If you haven't yet registered your account, it's easy. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. The representative it. Navigate to the search box at the bottom of this page and enter your home delivery zip code. Holiday hours vary. Click "My Apps and Games" then "Installed". We have made it super easy to cancel Arizona Daily Star subscription at the root to avoid any and all mediums "Star Publishing Company" (the developer) uses to bill you. '&charset='+document.characterSet : '')); if (document.mmm_fo) document.write ("&mmm_fo=1"); If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. If you are experiencing an unusually long hold time, you can always email your question to circulation@tucson.com or go to our online customer service portal on tucson.com. [CDATA[ digital@tucson.com, Legals Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Emailed - ignored. [CDATA[ if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ document.write ('&cb=' + m3_r); What is your refund policy on subscriptions? The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! I live out of town. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. if (document.context) document.write ("&context=" + escape(document.context)); We apologize for any inconvenience. Select "payments" in the menu and then "make a. Start home delivery of the Arizona Daily Sun and enjoy full access to our digital products along with your print subscription. account has officially been closed and can disregard any bills he has received. Holiday hours vary. This action will link your print account to our digital offerings and give you full access. The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. If you no longer have access to the email address you used when you set up the account, please call Customer Service or chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below). document.write ("&loc=" + escape(window.location)); What happens if I dont Activate my account? Rather, any price adjustments will be made at the end of prepaid terms. A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. Once it starts to shake, you'll see an X Mark at the top of the app icon. Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. The App is Free but requires an Electronic Edition subscription to view. Yes. If a teacher/school is interested in the program, they can visit tucson.com/nie or contact Anais Teso at 520-807-8038. Arizona Daily Star no longer provides home delivery services to Safford, AZ. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. . if (!document.MAX_used) document.MAX_used = ','; Please allow 2-3 weeks for our systems to update your request. This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. I called again and complained. The agent told me refunds take 10 business days. Again, we apologize for the inconvenience I recently renewed my annual subscription for home delivery of the print edition of The Arizona Daily Star newspaper (hereafter the "Star"). Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. Newspapers will be held and delivered on your restart date. Go to tucson.com/subscribe to see your options. Closed my account in November of 2020 via customer service and still being charged and told my account is active. Note that complaint text that is displayed might not represent all complaints filed with BBB. Enter your zip code above to get started and save up to 89% on your newspaper subscription. Canceling the account will end online access and print delivery on your next available stop date. Yes. If you receive your print edition via the US Postal Service, your print edition will be delivered with your daily mail service. You may need to refer to your program's help documentation to learn how to check these types of settings. Can I still get the Arizona Daily Star delivered via U.S. mail? Not hearing anything for a week, I called back on the 16th of February and spoke with the same agent who informed me I was getting a refund for the $14.72 duplicate charge but that my $7 regular subscription would continue until the 2nd of March because I had already received some issues. What should I do? Is a TV Weekly included in Single Copy papers I buy at the store? Never happened. You'll see a list of merchants you've subscribed to. Most newspaper websites also have an online form to submit for suspension of your paper. Call the paper company when you return. New subscribers can sometimes take advantage of temporary promotional rates. I called the 8th of February and spoke to an agent who said I had been signed up for two accounts somehow. To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. //]]>--> Told same thing and promised credit of about $42 to charge card. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); In most areas, new orders begin within 2 to 3 days after the order request has been received. Newspapers will be held and delivered on your restart date. 1-800-695-4492 Call them if the newspaper delivery does not resume as scheduled. Place classified and announcement notices or grow your business with advertising and marketing solutions. Sometimes this occurs when customers have multiple accounts. The Arizona Daily Star contracts individuals to deliver newspapers to our home delivery subscribers each morning. While prime time TV grids are included in the paper every day, the TV Weekly magazine is not included with the paper. Was finally offered rate of $38.04/mo and credit adjustment. Also like keeping up with my fav comic strips! by our Lee corporate partner, and we did not/do not have the option locally to You may Request a Vacation Hold online 24/7 through our subscription management page. Also, with this app, its super easy to select and look at ads within the paper. same comics and puzzles, and we do not have the option to return to the old How do I access "For Subscribers" content? Vote for Star Local Media's Athlete of the Week; Tubes cost $5, and come with basic mounting hardware. Do I have to be a subscriber to view the e-Newspaper? I signed up for a free e-newspaper trial, but didnt receive an e-mail. Get started today. Sometimes the issue can be fixed by clearing tucson.com cookies. We understand this is not an optimal solution, but it does fix the problem in a number of cases. Circulation Director - Arizona Daily Star. They are typically delivered by the carrier within 5 business days. Your real card info stays hidden. Customer Reviews are not used in the calculation of BBB Rating. We do not have a renewal deadline applied to all subscribers.Indeed, there was a significant change to our comics Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. will follow up with representative and provide additional training. That way, there won't be a week-old newspaper sitting on the doorstep, signalling your absence to passers-by. What do I get with a Full Access Subscription? Soon after the subscriptions were renewed, the Star drastically downgraded, shrank, and modified their comic pages. We sincerely Ive been ready the AZ Daily Star every morning for over 30 years. An independent contractor. We get you exceptional pricing and special discount offers on newspaper delivery in your area. No. She restarted account at discounted rate of $35/month promotion for 12 months. Pay online To Make a Payment Online, visit your account. When you put your print home delivery on a temporary vacation hold, you will still have access to all of our content via digital platforms. From time to time, our system does not recognize the information entered by a subscriber on our Activation page. Closed Saturday and Sunday. Can I get a print subscription without Full Access? Holiday hours vary. Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. . Can I get one of those road-side tubes for my newspaper delivery? After your first bill, charges will be at the stated rates less any credits. Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. How Easy is it to Cancel Arizona Daily Star? If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). document.write ("'><\/scr"+"ipt>"); if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. However, in order to access the online content, youll need to Activate your account. Does the Star still participate in a News In Education program? I tried to Activate but it didnt work. Im able to access the e-Newspaper, but it isnt working properly. To Activate your subscription, go to tucson.com/activate and choose a password. If you are using any Anti-Virus software / Firewall or Internet Protection Software (Ex: Norton, AVG) to see if they are blocking cookies or disabling javascript. Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! This went into effect in February 2022. But thats OK as one can usually figure out what the intended words are. tucson.com | The Arizona Daily Star is Tucson's premier source for local news. Who should I contact? Went back to my local paper's app. The Activation process simply links your print account information with the online tucson.com, opening our entire website, and all digital products to you with no restrictions. See details. assured her we are working on resolving her missed deliveries and applied two While on a home delivery vacation hold, your account will be credited for charges associated with the delivery of our print edition. Listen today at. * required. Editorial, Opinion, Letters to the Editor. Your credit card will be charged for the amount of the subscription. |. Published 11/17/2022. If you are still having trouble, email customer service at circulation@tucson.com. Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050, A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. There is no paper statement fee if your account is set up on EZ pay. No. if (document.context) document.write ("&context=" + escape(document.context)); 321 N . I am a subscriber but cant seem to access the e-Newspaper. On this day, I was told that a refund had been credjited to my debit card. Can You Bring a Defibrillator on an Airplane? Yes. if (document.context) document.write ("&context=" + escape(document.context)); '&charset='+document.charset : (document.characterSet ? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. Standard billing cycles are based on calendar months, so if you start your subscription in the middle of a month, your 1st bill charges you for the remainder of that month, plus the pre-pay for subsequent calendar months. It reads like a newspaper and the pages even flip. Best of all, you can increase the print size. Are subscribers charged extra for the Thanksgiving Day paper? A newspaper with a strong local focus, compelling feature articles, and sharp editorial content, Arizona Daily Star newspaper readers are always well informed. Tap on Arizona Daily Star (subscription you wish to cancel). Chat Now Have questions about your subscription? Two people could not do their job properly and so I am not convinced anyone can. No. We If your paper does not come on a scheduled delivery date, please contact Tucson Arizona Daily Star as soon as possible to receive credit. I authorized a 40 dollar payment. Yes. Closed Saturday and Sunday. disregard the directive. By that time the next month will be due again. Check the masthead. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. Need Help? See a video on how to access and use the e-Newspaper. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. Sign in to your account in the app to unlock your unlimited access. Monday - Friday: 8:00am - 5:00pm. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. the $9 back to *** ***** credit card. '&charset='+document.characterSet : '')); Connect with our staff on topics that matter to you via email or request a reprint. A few things to note and do before cancelling: To cancel your Arizona Daily Star subscription on PayPal, do the following: To delete Arizona Daily Star from your iPhone, Follow these steps: An exact replica of the Arizona Daily Star newspaper, accessible online. circulation@tucson.com arizona's home page: azcentral.com is the digital home of The Arizona Republic newspaper, with breaking news and in-depth coverage of sports, things to do, travel and opinions. Once activated, you can check out the eNewspaper, a digital replica of the print edition, and download articles, print out puzzles and games, browse past editions, and turn on audio storytelling. if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ Yes. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. Search terms can be a name, e-mail address, or department. Vacation Stop / Restart. Delete Arizona Daily Star from Android: Open your GooglePlay app and goto the menu. Each carrier manages his/her own route, in accordance with an individually negotiated contract. Now I can easily scroll through global, national and local stories. The Star raised its price for an online subscription 900% and I called to cancel the sub, three times, and each time I was assured that whomever I spoke to would cancel it. .99 a month to $9 a month, still a significant discount off our regular rate of You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device. I live away from Tucson now but the livin is easier because Im able to read local news and happenings from my favorite placeTucson! Click the Arizona Daily Star (subscription) you want to review. Be safe from hackers and unwanted bills. They may take that as an invitation to burglarize your home. Arizona Daily Star no longer fulfils requests for printed versions of back copies. Newspaper Deals is the trusted source for discounted newspaper subscriptions. the end of his stated promotional period. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. Now I checked my account this morning to discover that the 338.04 charge is back on my account on Nov. 8th, 2021. How are Vacation Credits calculated on my bill? apologize it has taken multiple attempts to resolve Ms. ****** billing inquires. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); } Phone: 660-747-8123. a full refund of your entire annual amount. Is a TV Weekly automatically included with my home delivery? You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. The publication is no longer delivered weekly. if (document.mmm_fo) document.write ("&mmm_fo=1"); Submitting a response indicates a willingness to work with customers to make things right. tucson.com/subscribe. Customer service center hours are from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local Or, you can call customer service at 1-800-695-4492. "Going on line" for the original comics is no substitute for that. Community Guidelines -Be civil and respectful: Respond to comments in a thoughtful and considerate way. Other times, due to system glitches, our system simply does not recognize the email address. 520-573-4366, Digital Advertising $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Card overcharged again on 10/6/21. e-edition@tucson.com A $5 paper statement fee is included on each printed statement you receive. eNewspaper Content Issues You can also manage your account online at tucson.com/account. if (document.context) document.write ("&context=" + escape(document.context)); attempts to cancel his subscription. I have no faith that they will follow through on their promises. Never happened. Find out everything you get with your subscription at tucson.com/valuekit. After I noticed I was still getting my digital subscription that I had cancelled, I emailed the circulatory desk on February 9th to inform them that I had cancelled and was waiting for a refund. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); var m3_r = Math.floor(Math.random()*99999999999); We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. Contents of this site are Copyright 2023 Prescott Newspapers, Inc. and Western News&Info, Inc. All rights reserved. renewing their subscriptions during any given week, all throughout the Newspapers will be held and delivered on your restart date. Arizona Daily Star is offering $500 sign on bonus for new contractors. Because of the time I have had to spend dealing with this issue, I want that not only will my money be refunded but that they provide a free online subscription for a year. What should I do?