This NOT an easy app. FIUMICINO, ITALY - MAY 25: Boeing 787 Dreamliner United Airlines. Finally got all 4 areas green checked - Ready to go. 650 Airport Drive, Suite 11 I gave up trying to get a couple of very simple questions answered after five rounds of email exchanged. Dates*. I was surprised at how much easier it was than previous trips. Name on Digital Vaccine / Digital Test certification doesn't match on other documents. The decision to travel is ultimately your responsibility. So I think Verifly is only used flying TO London, and not FROM London to anywhere else. Based in Washington DC, United States. These proprietary products just make things worse. The gate agent gave me hell for the exact same paperwork till I finally realized that I should show her the VeriFLY app with my green check mark indicating my paperwork was already accepted. Find the right card for you. If you're vaccinated, but contract symptomatic covid you are not supposed to travel until you have been cleared by a doctor. The United App also clearly stated that being fully vaccinated, I am eligible for a Non-Schengen to Non-Schengen transit in FRA and that I can enter Croatia too. The Apple Health app on iOS15 allows passengers to store verifiable versions of their COVID-19 test results and immunization records. I tried to use the Verifly app, but got caught at the point where it asks for an Arrival Test Reference Number (for the UK) which is not applicable to me because I'm just transiting through LHR to Denmark, for less than 5 hours (but switching carriers, so AA doesn't know that but my UK Passenger Locator Form does!). Travelers. Kudos to AA for offering this option! American Airlines styles itself as the leading United States carrier in South America. What a mess!! Alaska Simpleflying.com . I am going to Australia tomorrow and I had a negative covid test which I needed and it says 72 hrs but going on verify app it won't take my test result as it has to be 48 hours. AA and VERIFLY need to be clear here that it's not set up for flights to the USA. American Airlines. VERIFLY INSURANCE SERVICES, INC. is a Delaware Corporation filed on April 22, 2016. Basically the airline had to erase my legal US name and redo my reservation under my Colombian name. Hi there. (I have backup printouts so its no hassle at all) :). It is very frustrating. I'd like to set up my return flight so I can upload my 72 hour pre-flight Covid test, but no luck. So your companion won't have access to it. This makes absolutely no sense to me. Can I use this for travel to and from Mexico? Due to the operations spread worldwide, the airline operates via eight different hubs located in the United States and its territories. hello, today my wife and sister-law were at Jacksonville airport going to Bogota . We are all "verified" (i.e., valid vaccine, travel authorization) except that it is making us wait until we are within 24 hours before our flight leaves ORD to complete the final travel checklist (which appears to be confirming you have a valid passport, filled out the PLR, etc.) Luckily check in was quick anyways. I guess there will be more items to fill in once they add vaccination details. 1-800-UNITED- (800) 864-8331, Reservations Assistance for the Hearing impaired (TDD/TTY): If LHR is a layover to my final destination, should I use VeriFLY? But I did get my Covid stuff done on the BA chosen vendor called VeriFLY. Travelers will now be able to securely upload COVID-19 vaccination records on their iPhones, avoiding some of the additional paperwork and time required to check-in at the airport. The availability of digital health passports is believed to be effective in streamlining the check-in process by reducing wait times for verifying documents, as well as increase credibility and verification of documents. I did not use Verifly, and will not. This guide, and the guide to the UK Passenger Locator Form, were very useful. Speaking on the expansion of VeriFLY, American's Vice President of Customer Experience, Julie Rath stated: VeriFLY works with select airlines to help verify travel credentials (like coronavirus test results and passenger locator forms) for select destinations, in order to make the check-in experience more seamless. In the meantime, I think I'll just stay in the USA for the time being; no time to get a PhD in covid-19 entry requirements at the moment. Learn more. I keep having to email some person asking questions. Youve got a QR code but it wont recognize it. More recently, assuming much greater passenger traffic, my PCR test has not been approved until about 24 hours after submission. There were other attestations and affidavits that were part of the Verifly process; but, once completed it made the airport check in process for Alaska Airlines super easy. In case you don't have the flight number, you can always use the names of the departure and arrival airports along with the date to know the status of your flight. Easy Check-in Online: They scanned our passports at LAX and said we were all set and our documents had already been approved. Use of the VeriFLY app will be available to Alaska customers arriving to the U.S. Passengers then click "Upload" and select the "Share your SMART Health Card" option, which will share the details from the Apple Health app once passengers click confirm through the Apple Health app. What a mess when you have double nationality and use one legal name to leave a country and enter the other with your other legal name. I flew from LAX (Los Angeles, US)->MBJ(Jamaica)->LAX. > While the app is clunky and not amazing. Stressed over making sure all was Bottom line, wont waste my time until major improvements are made. I actually did all my checkin at the airport. You cant do it too far in advance. The VeriFLY didnt really work for us. Other pax were encountering significant delays completing the paper attestation, showing their printed COVID test results, etc. While every country does have its own rules and regulations, all markets where United is currently collecting vaccine records through the Travel-Ready Center will have the SMART Health Cards upload as an option. I used Verifly in September to fly from Seattle to London. Now the crowds have really picked up as well as the endless paperwork. He doesn't recognize any keys words or even the word "Help"??? Speaking on the expansion of VeriFLY, Americans Vice President of Customer Experience, Julie Rath stated: We are constantly looking at ways to make travel easier and simpler for our customers, and navigating testing requirements and validation is a big piece of that. Your feedback is important in helping us keep our community safe. We are all "verified" (i.e., valid vaccine, travel authorization) except that it is making us wait until we are within 24 hours before our flight leaves ORD to complete the final travel checklist (which appears to be confirming you have a valid passport, filled out the PLR, etc.) Curb-Side Check-in Yes. Yeah, doesn't really take a rocket scientist to approve a covid test. While the app is clunky and not amazing, it is something Id recommend using if prompted to do so by your airline. Domestic Service. Being the first to introduce the Boeing 777 in 1995 and becoming a founding member of the Star Alliance in 1997 the airline has collaborated to an unprecedented degree to develop the aviation industry. All was well with the verifly app until I got to the 3rd item. To verifly's credit I called they and they answered quickly and actually spoke to a live person. We used VeriFly last March for our Caribbean cruise which included documentation of vaccine and pre-cruise test. There was ZERO difference in the check in process. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Even though we only have a 2 hour layover in Heathrow. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Does anyone know why and if this will be a problem at the airport. International travel absolutely sucks right now. United Airlines is one of the most popular airlines around the globe. (800) 323-0170. Then all 4 green checks showed up and the main page said something like "Ready to Go" next to my (and on a separate app page my wifes) "trip" Hope it all works on Sunday. My partner and I made a relatively brief trip to Costa Rica at the end of April and used Verifly on our return to Los Angeles from Liberia International Airport to document our negative COVID tests that we obtained in Tamarindo 72 hours before our return flight. 3 Total flexibility Our product can be tailored to the needs of your customers and your operations. The use of the app is completely voluntary and those deciding not to use the app may present the required documentation manually. The app certifies negative test results and required travel documentation to streamline the travel journey and is . Features. Im I'm traveling from dallas to la do i still need to use the app? The agents never asked if Id used VeriFLY despite multiple emails from American Air encouraging me to do so. But I did get my Covid stuff done on the BA chosen vendor called VeriFLY. If you are traveling through London to Croatia, do you create two separate trips on Verifly (US to LHR & LHR to Croatia)? According to a recent analysis, the airline ranks as the third-largest in the world in terms of fleet size and a number of routes. VeriFLY wont be useful for all airlines and/or destinations the service partners with American Airlines and British Airways for international travel, but not most other airlines. 1. This just adds extra stress as I wont know if certificate acceptable until last minute. How & Why To Use VeriFLY For International Travel, International travel is really complicated, my experience with the UK passenger locator form, Find American Airlines eligible VeriFLY destinations here, Find British Airways eligible VeriFLY destinations here, New York Ends Domestic Quarantine Requirement, England Will Require Coronavirus Testing For Travel, Please view our advertising policy page for additional details about our partners, The check-in agent that helped me explained that they have a ridiculously convoluted process thats required for passengers who dont use VeriFLY, and he said it can take them 45 minutes to complete (Im guessing that was an exaggeration, but still), Im inclined to believe thats not too far off, because it took the check-in agent about 20 minutes to properly document in our record that we could travel to Greece; and this wasnt because he was clueless, but rather he was typing in our record almost the entire time, Arrive at the airport really, really early, because at the counter next to me five people in a row missed their international itineraries, If possible use a service like VeriFLY that verifies your credentials in advance, because youll make your life easier, as well as the life of the check-in agent easier, You need to upload your negative COVID-19 test result, which needs to be done at least two hours before departure, You need to share details of your travel authorization, which in this case would be the UK passenger locator form, You need to go through a final checklist before leaving for the airport, which needs to be done within 24 hours of departure, Confirm that your date of birth is displayed on the test form, State whether the exact test time is stated on the document; if its not, 8AM will be used as the presumed time of testing, Confirm that the lab you used is stated on the form, Confirm that your test result is negative, I had to enter the application reference number on my UK passenger locator form, Separately I had to scan the QR code on my UK passenger locator form, I had to confirm that I havent been to a UK red list country in the past 10 days. Plus, as the worldwide vaccine rollout continues, airlines are laying the groundwork for "vaccine passports" perhaps in anticipation of mandatory inoculations for international travel. Want more airline-specific news? Uber Cash and Uber VIP status is available to Basic Card Member only. My recent trip back to the US from Mexico it was not approved until I was sitting on the aircraft about to take off. I keep pressing the start button, but, nothing happens. Within 24 hrs of scheduled departure flight; then simply drop off bags at Baggage Drop or curbside check-in station within 6 hrs of departure. 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