Select on your email address. Companies respond better when others are watching. Does Posh handle this? My actual mail arrived around an hour later and I asked my mail person about packages that were scanned as delivered but did not arrive. Then I logged back in. I can perform every task on Poshmark except adding inventory. Perhaps youve had a close call with a suspected scammer or knew of a seller who recently did. Some of them have sensible reasons for wanting a refund, while some those who do it deliberately and regularly are downright scammers. I am out $441 dollars . Everything is there but the pieces are damaged. I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! If we all start tweeting and facebooking about the terrible customer service and how our messages are being ignore they will address the problem. Step 4: Select Identity Verification This was the last straw as they had done this couple times before. So that solved the issue for me. it is driving me bananasthere is a few items i am dying to buy. I'm so glad I stumbled upon this listing, and I'm glad I'm not alone! There are people who have said they remove it but you are taking a risk of it not getting to your buyer and possibly not being returned to you. I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags about $80 after tax. I am not a seller- just a buyer and suddenly can not buy anything. I've filed a complaint with bbb as well as tried to get ahold of poshmark cs (thats a joke No phone number to reach them and 2 emails went unanswered) Just super shady. Remember you are dealing with a con artist here twisting facts and manipulation are nothing to them. It really might not be the sellers fault and it would be terrible if they just do the refund and expect you to return the items to her in that condition without her being compensated if she did infact send them without the flaws. You cannot currently make an offer to buy from this seller. i used to live at 101 cochran road apt 4 in clemson this is a stretch but my wedding registry gifts have been getting delivered there somehow even though i live in virginia now :((( if you know the new tenants and could have them reach out that would be lovely and there is really no support at poshmark, I reached out to customer support, and they basically said I could return the shoes, this is ridiculous, sellers should not be allowed to bamboozle buyers. Pls try this and see if it helps :). they are in such bad condition that I will not re-posh them, because I will not do that to someone else. summer internship 2021 politics / boston terrier champion / poshmark delivered to wrong address. I check out thru usps and I put my address and I look up which address they accept and it did work. After contacting the P.O., I found out the substitute carrier delivered to the wrong house. Am going to give up and go elsewhere. Placing an order to Planet Express delivery address. I am absolutely disgusted. Funny that I happened upon this topic. So Ive had Poshmark do that before. They canceled and refunded me within 12 hours . * I dont know how they stay in business !!!!!! than the seller says its damaged. When I click on the item, it keeps asking me to rate it and I cant say I never received it. no profile photo, sketchy username, low follower count, no love notes) and feels phony, more often than not, its a scammer account. Im a huge buyer here not anymore. All rights reserved Change your shipping and return address anytime you'd like! If anyone has heard anything as far as a resolution please let me know. I waited MONTHS- literally!!!! t.w. Share tips and tricks, make new PFFs, and banter about. senior housing bloomfield, nj. I cant buy anything either it says my card info is invalid but it right? Go to poshmark r/poshmark by LilyPadBleu. I did message Posh about it today and am awaiting their response. I havent been able to list on my profile. Anyone have a clue why ??. Thanks for all the help and insight, everyone! We know, theres a lot on your plate as it is, what with the time-consuming aspects of running a successful business in multiple marketplaces. Since July, and there is NO reason for it, and every time I write to customer support they just close the case and don't fix it, and yes, I sent in my ID. $7.97 FREE Expedited (1-3 day) Shipping on orders over $500! I have the same issue that I cant buy, offer, like or comment from a seller named jewelupposhmark and sound like this specific Poshmark seller blocked my activity or something. From the time of delivery, you have 3 days to inspect your item and accept the order. Order ID 63923a78a2c42ecac6ced28f As a Poshmark seller, you need to always be on the lookout for possible scammers. I am trying to respond to shoes I received that are used sold as new. thrives on mutual respect and positive energy. Seller posted rhinestone tshirt when received the neck had been ripped off. Poshmark is claiming I have another account that was suspended? Support Center God I dont know if I care anymore. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. HAvent heard back :(. check icon. They took 3 days to reply but they said their problem is with their system and they are not able to override it -so they emailed my seller a shipping label. So I have emailed them 6 times explaining my situation and giving them pertinent information on the check and a copy of my driver's license to prove my identify. I couldn't get into my account. Home / Uncategorized / poshmark delivered to wrong address. OneShop has an intuitive Poshmark bot service available in both iOS and Android and can take care of marketing automation and sales analytics for you, so you can focus on scaling up your business while keeping scammers at bay! If the post office admitted to delivering to the wrong house, I'd first open a case with them and notify poshmark about it. It is not allowing to to post my items for sale. poshmark delivered to wrong address. Basically the scam is this: The seller makes a sale, slightly alters the Poshmark provided mailing label so it looks like the item is shipping to the correct state, city, location. but then ships a random package (or in this case small envelope containing who knows what) that is actually delivered to another address very near to the buyer's! First theyll respond and tell you to get back to them in like 3 days. Meaning they are gold plated and not genuine diamonds but CZ or Moissanite stones. Was this information helpful? Archived post. I love reading and responding to your comments!Here are some additional ways you can show support for me and my efforts:You can show support for my small business by shopping ROXDOLL Cosmetics for the best in hair, scalp, and skin care. Once your sale has been delivered and received by your buyer, the earnings from your sale are yours. The Poshmark company and e-commerce website is a legitimate business where buyers and sellers can share used clothing online. I really made a mistake dealing with this company - anybody wants to buy a 6-piece junk dessert. We'll notify the buyer of the issue and work to resolve the problem once they receive the order. I've contacted customer support and nothing! When I try to log in poshmark has locked me out! It's been nearly a week since this happened. I bet she just pockets the money and I will never hear about it. If enough people complain, maybe they would actually try and fix it. This was a Christmas present I couldn't afford to replace. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). Poshmark needs a team to check the listing for accuracy so it does not take hours to find what you are actually looking for. 1) this happens fairly often for us because theres an authentication office for the high end items in our zip code and it receives a lot. Pm is no longer allowing me to 'create Listings'. You have a seller and a purchaser out of money and their items. If you know the person and their new address, cross out the address and write "No longer living at this address, please forward to" along with the correct address. After many purchases it now won't let me buy! and ZERO support from poshmark!!!!!!! , same and i've been selling over 2 years ETA: Thank you guys so much for the advice and great suggestions! The seller is reaching out to me daily and is very upset. Address 1350 Willow Rd. September 7, 2021 in HHPlace Cafe! This review was chosen algorithmically as the most valued customer feedback. I just purchased tons of stuff from different sellers, wonder why now I am unable to buy? I have sent Poshmark Support 3 emails the last 3 days without a response. I opened a case and contacted Posh about the situation, so I am hoping for an answer today. Pleas help me and the seller resolve this matter. So glitchy! My problem was I had access to everything, but was unable to post any new items, that was the only issues I have ever had to deal with. If you don't know their new address . Royal mail will re-deliver it to the right address. They simply reject the item then pretend to accept the item then Poshmark refunds their money and tells them to keep the item that they rejected! she was kind enough to hold it for me until the problem is resolved. When you get back to them, theyll start phase 2. Yesterday my package was marked as delivered but I didn't receive it. check icon. Now I know why there is no phone support. Sneaky, isnt it? Emailed customer support. Step 2: Tap Need New Shipping Label. Profile still wrong, the same thing has happened to my other account. I have received 2 responses to my email in the past 2.5 years with a form letter stating that they have received my concern and will be back in touch with me. Buyers are therefore not encouraged to purchase something they would need tomorrow or in such unreasonable short notice. poshmark delivered to wrong addressalexa call my phone goes to voicemail. Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). if a shipping address in the database says "street name, Suite Z, box 100" and the database says "Street name, Suite Z" then this is the only address that most shipping label software must use. Literally having the same issue since I wasnt able to get a verification code due to having a new phone number I wanted to update. Description: "When you receive an item you don't want, you can return it for an exchange, refund, or store credit with Poshmark's easy-to-use return policy." Poshmark is a well-known online marketplace for home decor, fashion, and beauty products with millions of active buyers and sellers. It teaches me to be more careful when I buy! Will go to American Express and they will likely help me on this matter. I can't even use the money in my Posh account that I made from selling things in my closet. What is going on? Then I deleted the app from my iPhone. Moissanite Diamond Round Stud Earrings NEW. Organize your pieces of evidence and present your case as clearly and thoroughly as possible. Postmark claims my address is invalid when it isn't, Same problem with me ! What in the world! Mail back the junk and refund my money- I will Glady pay for shipping let me know where to send it. Poshmark charged me over $13 for the 2 pound/9 ounce overage! You can check the status of an order by going to My Purchases > select the purchase. 2) theres another street with our house number as well. This will surely increase the credibility of your complaint. I should have had the choice to receive the funds or the jacket back. I hope this helps If I have over stepped my bounds I apologize. AND THEY stopped responding to my emails!!! this just happened to me. But remember that once you take your conversation somewhere else, you are automatically stripping yourself off Poshmark Sellers Protection. I found a few then one took me to this one. Then it worked. Now i got payment issues idk why.., im not being allowed to make offers either. If so, I have had this happen to me. Ive been in poshmark for a few months and this just now is happening? I didn't get a lot of my packages. Recording customer ID information is also illegal in the state of CA. A group for anything and everything related to Poshmark! It turned up the following day. They usually get back quickly. I had 89 listings and all are not visible anymore (including the sold ones) I am unable to like or comment on any listings or make purchases on my account either. They dont realize (or care maybe idk) that places like Poshmark start a countdown when things are marked delivered so it likely didnt phase them. I know there have been a few of you ladies wondering how to contact them as myself for I'm loosing money everyday this issue continues and I am tired of sending emails. I would at least give it til today to see if it turns up:). Who caused the damage? Only poshmark can see that. However, you still have to allow for postal error. If I had a guess, they will refund you and seller will get paid out. It happened to me, took about a complete month to be refunded :). Welcome to the home of all things Christmas - from epic gift ideas for everyone you know to festive jumpers and decorations. Click here to get notifications about new complaints of Poshmark. I called BOA and they said this is an on-going issue with poshmark. So I think the solution is to give the company some social media attention. WTF??? In the first scenario, you have two options. You are useing an old yahoo email and I cant get my verifcation code ido not use yahoo and I do not live in florida anymore I moved to massachusetts the new address is 189 maple st apt 4 lawrence ma. My poshmark randomly messed up yesterday. Same problem. Dont click to accept the order because itll close your case. Sweet! Does anyone know how to fix this? Is there something wrong with your order? Sorry! Anyone else have this experience? When I called my post office they said it was sorted onto the wrong truck in the morning so at the end of the night the postman had to scan the package and just put something random. 46 Posts. blueparrot, Overnight my account erased all my current purchases including those awaiting delivery as well as previous purchases and my likes. . Same issues here! For this reason (the address was not mine and my name was not on either package), the post office would not give me access to these packages. ugh I'm getting the same errors here. Fortunately I paid with paypal, so hoping they will straighten it out for me. None. It's very possibe the items were sent in poor condition but because the post office wrongly gave it to someone else, who then opened it, that is the post offices fault and for all you know they tried it on, trampled on it and let their cat claw it so you can't prove the seller sent it out in that condition. if anyone figures this out is love to know why? USPS says it's delivered but it never got to me. If your listing is gold plated you need to state sterling then gold plated or not Diamond Moissanite, just Moissanite. Similar but different problem. What do we do? Thats where to start. This happened to me today. On Nov 23 my package didn't arrive it was a Poshmark order for $441. if your address does not conform to USPS database, then posh might prevent the sale- just a guess on my part. Great Scam! The kicker is that they never sent me any (cont. cont) sort of notification or email or heads up or anything and i only found this out by emailing them MULTIPLE times (even tho it says not to..lol) I have found that posh support is a very long process for anything, they're painfully slow and not very good, as much as i love this site, support sucks. I tried to make my first purchase today as a new posher and when I filled out my shipping address it told me Sorry, the shipping address you entered is invalid. Anyone have the answer to why this is happening??? Honest mistakes happen. about four days ago all i can see is one giant picture no side pics it is a nightmare . Thanks in advance! Does anyone knows why ? Never give your personal information, phone numbers, or bank account details if ever they suggest resolving the dispute with money involved. Fortify your case with relevant photos and info. Desired outcome: Like and save for later. You can help in your own way by flagging a listing that you know for sure is a fake. As sellers, we pay them 20% commission to handle weird situations like this one. This is against Visa's policy. how do these people just not answer. I've contacted Poshmark support, but I have not heard from them. It keeps saying saying error 1007 and I emailed and called and I am direct messaged their twitter and They havent replied. If this happens to you, another thing to remember is to take clear photos of the returned fake items as soon as youve opened the package. The stones are mounted really high and they look quite weird. Im toying with the idea of cutting out the return address portion of my package labels, for security purposes. support for the seller, when buyer messes with the item. has anyone had any luck? Desired outcome: thanks. Now I dont know how to get my money back or when they will ship the item does anyone know an answer??? There must be some problem . To change your shipping or return address, click on Change' next to your address. Explain what happened. DPD delivered two iPhone 13 to the wrong address - phones are not there. Same! Select Problems/Order Inquiry. i'm having this problem now too. https://www.roxdollcosmetics.com/It's the hair, scalp, and skincare you DESERVE! I'm a posh Ambassador and all of a sudden I can't sell or buy anything I've been receiving products at my address for a while now I don't know what's going on, Has anyone else had the problem of trying to add your credit card and it keeps saying "your payment was not successfully processed"??? Hi there! All sales are final regardless if the buyer is satisfied with the merchandise or not unless of course if the reason for the dissatisfaction falls under either of the valid reasons above. But it works out anyway, because everyone receiving a package for someone else will put it on the right doorstep. I am livid. This is the ONLY commerce site that has ever asked for my drivers license or passport! Im about 8-10 days into the process. I solved it,use the format of address based on your drivers license. Sorry! I wish they would give some sort of explanation rather than just issue a label, Can you open a case for damaged items? Selling of counterfeits and replicas is prohibited in Poshmark and is a serious law enforcement matter. BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). I requested a commission payment from Poshmark in July 2021. I'm so irritated! Same thing just started happening to me 2 days ago. I have also reach out to customer service and no answer. Are you certain your address is correct in Posh? Desired outcome: Instead, report the comment immediately using the action menu button. The Return Scam happens when a buyer is dissatisfied with an item, for one invalid reason or another, that they have just purchased. I'm currently having this problem and it's driving me nuts!!!!! Once the company processes your claim and reviews the case . It's easy! I've Been having this problem for quite a while now and it sucks I saw that one of my purchased orders flipped to "pending acceptance" today but the mail had already come and I checked the mailbox again, nothing. Its slow, but legit. Posh was really good about emailing me back, in less than 24 hours. Why? It's too bad somebody else didn't repay the favor though with a small package with jeans. For sales of $15 or more, you keep 80% of your sale and Poshmark's commission is 20%. Share tips and tricks, make new PFFs, and banter about. The tag had the same house number but the similar sounding street. This often happens when someone uses a private mailbox rental company like MBE. Sold by gailsjewels. Apparently, my account was hold and need to email poshmark support to solve it. I would start with posh, open a case. The post office delivered my Poshmark purchase to another street, probably same house number. If anyone could tell me where I can find the reason for this message I can fix what I need to and go back to being a happy posher. . It's put on the card by Mastercard, to protect the cardholder from fraudulent merchants, even though Posh is legit. To continue to show support for me and my efforts, check out my cruelty-free, woman-owned small business, made in the USA! This happened to me (and I accidentally accepted it). Suite 101 Follow me on TikTok:https://www.tiktok.com/@stylisterikawithakFollow me on Instagram:https://www.instagram.com/stylisterikawithak/Follow ROXDOLL on IG:https://www.instagram.com/roxdollcosmetics/Sign up for the ROXDOLL Cosmetics Loyalty Rewards Program, its free to join, and youll receive exclusive VIP offers while you earn points that can be redeemed for rewards!https://www.roxdollcosmetics.com/loyalty Your return address is the address that will be printed on the top left corner of the shipping labels that we email you. 5 minutes later reply stating canned email service being updated we'll get back to you! The same day, I wrote the seller, described the defect, sent pics, and requested an exchange she never responded. I even made a new account and still doesnt work. Has anyone else had this issue? Learn more about Poshmark's return process here. What happens is that a scammer buys a high-value, luxury item say a pair of Gucci shoes, Chanel accessories, or a Louis Vuitton purse. Reasons behind the USPS delivery to wrong address 1. I need my money back or for the items to be delivered as intended. Im blown away by the incompetence, I had the same issue and what you need to do is below: The joys of insurance. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Select Submit. First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. What if you make a purchase and it says inventory not available? Poshmark Support is not helping to situation but making it worst and long drawn out situation. But it lets me sell & take payments etc. Desired outcome: Step 1: Select Accounts Tab They hands the worse customer service center. Funnily enough (its not funny) Im going through the same thing. If any of you are using a Mastercard (debit, credit, prepaid - from any bank or store), my bank researched and said Mastercard has decided to put a fraud alert on Posh, and will not let any payments to them go through. Once it arrives, a false claim will be raised to get the item sent back to its seller. Track your parcel: Check your mailbox: Contact the USPS post office: Conclusion FAQs on USPS delivered to wrong address 1. . I sent a request to return with photos of the earrings and I received an email saying my return was denied and they gave me no reason. However, instead of getting the original item back, the seller will get a counterfeit version. it only ocurs on my laptop and windows 10 . They keep asking me to verify my identity with a DL or passport to purchase an item.?? I keep asking they fix this permanently. New comments cannot be posted and votes cannot be cast. The right address, but someone else's name? Select Sent the wrong item. Select the order. What's the point of the app if you can't do the one thing it's made for. Im unable to see the release funds on a bundle that arrived. Lodge a complaint as soon as you realized youve been scammed and have enough evidence to prove it. I'm a first time user I purchased my first item last night and I go on today and now my account isn't working. i am having the same problem too :( i want to purchase items and it does not allow me to buy now nor make an offer! Shop All Electronics Cameras, Photo & Video, Shop All Electronics Cell Phones & Accessories, Shop All Electronics Computers, Laptops & Parts, Shop All Electronics Tablets & Accessories, Shop All Electronics Video Games & Consoles, Shop All Electronics VR, AR & Accessories. Interacting with my videos not only helps me out but also makes me smile! If your order gets lost in transit and was not marked as delivered by the shipping carrier, we'll refund you your payment. Same thing is happening to me. I dont know why. Enter in your new email address. Anyone have any tips or ideas why this would be happening? Im so sad:( i guess i have to make another account but honestly thats such bs, ill just go use e bay or merc or something instead. Sooooo messed up. To report the problem: In the app Go to your Account Tab (@username). Tried to set vacation hold would not set. Open a case with Poshmark. So much of what I declutter in my videos find a second home in my posh closet and now maybe it will find its forever home, with you, in your home:https://poshmark.com/closet/stylist_erikaLastly, lets get social! I'm glad it was only $22 total, but it still hurts. I thought this was a great place to buy and sell but I see this is one sided. Im interested to purchase this item from your closet, but for some reason, my Poshmark account is acting up. Opened this one and still can't list anything. Hopefully, the get their techy issues sorted soon. I am frustratingly encountering a similar problem and I wish that the sellers here on Posh would let Poshmark know. This is just the most bizarre thing I've ever heard of and I can't even help myself. Put yourself in the position of the Poshmark team reviewing your case. I am having the same issue! It is in fantastic condition.. I never received this order. The jacket is the only item that seems to be in as described condition. Did anyone resolve this issue? If you have confirmed that you are the recipient of a package that was supposed to be sent elsewhere, then make sure to give the delivery company the tracking information on the package. I got same errors for quite a long time. i have been scammed, thy want the clothes fast, they to send check or cashiers check, i say no. Why am I unable to offer or buy items here? Create an account to follow your favorite communities and start taking part in conversations. Jul 3, 2022; rodney perry hospitalized; Comments: mennonite bonnet color meaning; if you search for this type of coat, it would not appear. Free Shipping. The lack of customer service has been of epic proportions. I then went to the App store and reinstalled it. Something went wrong." However after months of more than a 100 emails they told me they would definitely not refund my money. They have not responded. Purchased a purse back in October but I never received it. Lowballers on Poshmark are the worst. want a refund for most of the $13 that the ripped me off for the additional shipping. USPS confirmed that their driver signed that it was delivered. Sellers have up to 7 days from the date of purchase to ship an order. Then 2 weeks latertwo pencils arrive in the mail!!! I tried from phone, computer, and iPad! Finally got to speak with the delivery manager who looked into the tracking number. Yet, I don't have any emailing saying I would have a hold etc? I communicated that I wanted my item back and take the accidental refund back.