Where it is placed can have a huge impact on your wireless performance. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. If the connection fails repeatedly,reboot your modem, then try again. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. Filters arenotneeded if you use theC4000XG. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. . Setting up new service? 5. It should turn. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Let me know if this helps. Before finishing the installation procedure, there are a few things you should be aware of. See the detailed instructions and diagrams below. Learn more. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. No Ethernet port? If you still get a red light, you will need tochat with an agentto get further troubleshooting help. The particular jack you are using isn't hooked up or is faulty. Click on the options below for details and step-by-step instructions. Detailed steps are here: https://www . Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Zyxel C3000Z Modem. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Related Items. Share | Add to Watchlist. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. The C4000XG does not have a DSL port or light. 9.4. Do not use the reset button unless instructed by a support representative. Once it turns green, you can try pressing it again to connect. 423 0 obj
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So I hooked up my old modem, and thank goodness my old modem works just fine. Picked up right where the old one left off. Also, make sure you have entered the user name and password correctly. 2.Reposition your wireless router. xbbd```b``] q:,`YH7T ; Page 8 3. Please try another jack orchat with usfor further help. Download the latest firmware for the C4000XG. . Next image. The C4000LG has the same specifications as theZyxel C4000LZ. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Press question mark to learn the rest of the keyboard shortcuts. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. . There are multiple versions of this router, each with unique specifications. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Visit ourtower modem setup page instead. No Ethernet port? Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. If the automatic connection is not successful, check your connections and restart the Device. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Advanced settingsgive you even more control over your modem's configuration. The difference between 2.4 GHz and 5 GHz. Plug other end of Ethernet cable into the your home phone line. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. This can often resolve a connection issue. Plug the phone cord into a filter and then into the wall jack. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Once the light is green, you're connected to the internet and you can get online! Once done, connect the Printer to the Wi-Fi. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Page 9 5. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. How to set up centurylink modem c4000lg mg yz. X. Has been reset to factory default settings. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Previous image. Works great, easy setup. This can depend on the age of your home. Filters are not included in your modem kit. You can continue to the next stepto compete setup. Make sure the outlet is live. Visit the. It should turnsolidBLUEonceit has connected. %PDF-1.6
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After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. If needed, you can download the same instructions below. Highlight Features \u0026 Reviews! If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. These lights will flash red and green while the modem is syncing. 5 out of 5 stars. This video is a step-by-step guide of how to setup your modem. For more information, please see our Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Works great. All Rights Reserved. In any case you get a nice . All Rights Reserved. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. 437 0 obj
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"WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. It also comes with vectoring, which provides for increased performance and range. Internet Strength: 90%. We're here to help! Highlight Features & Reviews! CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. . Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. @gsturtle36. Try thetower modem guideinstead. Firmwareis the software programmed into your modem that makes it run. Standards-based WiFi WPA3 security. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. The C4000BG has the same specifications as theZyxel C4000BZ. Dynamic QoS: Prioritizes data through the router for smoother streaming. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. The CenturyLink network hasn't yet been connected at your address. Click Apply to finish the configuration. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. 8.5. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. I just upgraded my internet speed to 80mbps. The C4000LG has the same specifications as theZyxel C4000LZ. Here are some things to try: If the problem continues, contacttechnical supportfor help. These are essential to make sure you get the best phone and internet connection. Features of the C4000 (All versions) Secure WiFi compatible. This should arrive today. Tower modem setup guide. For the following models: Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Page 6 4. X. For the following models:
We no longer support this browser. Plug other end of phone cable into the your home phone line. Download the CenturyLink app to manage your account and network. Please try another jack orchat with usfor further help. Try this: This can depend on a number of factors. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. In-home speeds may differ based on router setup, devices and other factors. These lights will flashred and greenwhile the modem is syncing with the network. The particular jack you are using isn't hooked up or is faulty. This means the network is not being detected by your modem. Try thetower modem setuppageinstead. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. The status light ring may change colors repeatedly as it goes through the initialinstallation process. All Rights Reserved. Dynamic QoS: Prioritizes data through the router for smoother streaming. Either move it to the room where it will get . Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Our troubleshooting team is standing by. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) And am looking for information on what the Ethernet lights mean on the back. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. C4000LG CenturyLink. Now it's time to get your modem hooked up. DSL and power ports on the back of the C4000BG and LG/LZ models. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. HP Support Agent. 2023 Brightspeed. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Once the light is green, you're connected to the internet and you can get online! Website blocking. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Enter the user name and password provided by your ISP. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Please note that a phone jack is required to set up Brightspeed internet service in your home. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map
Go to Set Up a Wireless Network if you wish to configure your wireless settings. If you still cannot access the Internet, follow the steps in the next section to manually . The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Verified purchase: Yes. Next image. found on earlier modems. Donotinstall a filter between the modem and the wall jack. $69.99. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. Manage networks (SSIDs) Modem security settings. |Privacy preference center
CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. Next, you'll need to find a good spot for your modem. Filters arenotneeded if you use theC4000XG. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Find on Ebay Customer Reviews. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Plug phone cable (green) into the C4000LG. Where it is placed can have a huge impact on your wireless performance. Cookie Notice Call tech support back and tell them your modem is in a "walled garden" state. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. What if all the lights on the modem are off? For an optimal experience, we recommendupdating your browser. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . The status light ring will change colors as it goes through the installation process, to show you its connection status. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. This means the network is not being detected by your modem. The DSL cord from the modem to the jack shouldnothave a filter. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. For all following models: . You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. 217. Overall Performance: 85%. The one you use will depend on the type of internet service you have. What is the second port on the back . Standards-based WiFi WPA3 security. Dynamic QoS: Prioritizes data through the router for smoother streaming. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. You can continue to the next stepto compete setup. Donotinstall a filter between the modem and the wall jack. Buy The Greenwave C4000LG Modem. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This means the network is not being detected by your modem. Approved Modems Added in December 2020. Modem Features: 80%. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map
I have the C4000LG modem. Downloading the MyCenturyLink app for easier install3. The main screen will appear. Wireless security settings. Features of the C4000 (All versions) Secure WiFi compatible. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. The main screen will appear. This means your modem is connected to our network and the line is active. Download the Brightspeed Internet app to manage your account. All Rights Reserved. Please note that a phone jack is required to set up Brightspeed internet service in your home. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Have a home security system? . LIGHT COLOR - DSL internet connection status. Option 2 is probably the simplest and is a good choice. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Just follow the QuickConnect instructions when you get to step 4. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. I have a CenturyLink C4000LG modem/router. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) The one you use will depend on the type of internet connection you have. Quality Score 9.8. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Select the AP Mode radio button. DSL and power ports on the back of the C4000BG and LG/LZ models. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. This means a connection failure has occurred. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Internet Strength: 90%. It should turnsolidBLUEonceit has connected. . The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer If itblinks blueagain for more than 5 minutes, service is not connected to that jack. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) We've created a series of self-help and self-install videos to empower you to quickly get connected. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Start by unpacking the box and identifying the modem, cables, and instruction card. At this point, you are ready to activate your service! Residential |Small Business |Enterprise
WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. That's okay. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Find contact options in the Support tab of the app, or by. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Setting up new service? Click Apply to finish the configuration. This can often resolve a connection issue. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. On your start date, your line must be operational by 7 p.m. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. I know on the older modems, I was able to shut off the radio and add almost any router. 3. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Single LED status light. The tech fixed the problem, and the new modem was able to connect to the DSL service.