Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) For questions regarding a network referral, patients should contact their clinic or PCM team via secure message. What should I do if I have a non-life-threatening health issue? Appointment Line: (210) 292-XRAY To make an appointment, log in to theTOL Secure Web Portal. To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Appointments & Referrals To make an appointment, log in to the TOL Secure Web Portal. Wilford Hall Ambulatory Surgical Center Lackland A F B, TX (210) 292-7100. Click here for a map and directions, Lackland IMMUNIZATIONS: The BAMC Department of Family and Community Medicine Clinics (Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home, and Westover Medical Home) have moved from walk-in appointments to pre-booked appointments for all immunizations. West Covina DMV Office. Location: Bldg. Notice of Privacy Practices, An official website of the United States government. Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. Suite 5101 Phone: (210) 652-6403Option 2. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Office: 210-292-3725/5877 Beneficiaries are encouraged to register for access to the new Patient Portal if they have not used DS Logon previously. Osan Air Base, APO AP 96278-2060 17138 Colima Rd. As the San Antonio Market transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. Hours of Operations: 6418, JBSA-Lackland To schedule an official photo please callthe Public Affairs office. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate Screening mammograms do not require referrals to obtain care. DSN: 292-7703, COMM: 210-292-7703. Visit the. Location:Wilford Hall, 2nd Floor, A-wing. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic As long as one of those credentials DS Logon, CAC or DFAS are active, patients will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it, Walton said. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. For electronic prescriptions from network or clinic providers, follow the below instructions for pick-ups: Monday - Friday 8 a.m. to 4 p.m. A PDF reader is required for viewing. Official photos are taken onWednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only. Walk-ins: Monday through Friday, 8 to 11 a.m. and 1 to 3 p.m., for sore throat, staple and suture removal, weight checks, sexually transmitted infection, Depo-Provera injections, follow-up wart treatments. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Phone: (210)-292-8850 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The MHS GENESIS Patient Portal will replace TRICARE Online after the records transfer using the same DS Logon access, https://myaccess.dmdc.osd.mil/. Phone: (210) 292-5200 Phone: (210) 292-5200 Click here for a map and directions Magnetic Resonance Imaging (MRI) For hard copy/paper prescriptions, follow the below instructions for drop offs and pick ups. Get Directions. Falls Church, VA 22042-5101, An official website of the United States government. Hours of Operations: Phone: (210) 292-5252/5210 The JBSA - Lackland Satellite Pharmacy andLackland Commissary are currently closed. Gateway Bulverde Download a PDF Readerorlearn more about PDFs. Note:Radiology is closed until noon the LAST Wednesday of every month for readiness training. 7700 Arlington Boulevard We apologize for any convenience to our patients. Fax 626-810-6829. 3425. No. Computed Tomography (CT) Additionally, retired service members, their families and certain survivors may qualify to purchase dental coverage through the Federal Employees Dental and Vision Insurance Program. Phone: (210) 652-3811. Click here for a map and directions, Lackland Appointments & Referrals BAMC Managed Care Driving Directions MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services Primary Care Active Duty Army Patient Centered Medical Home Access to Care Secure Messaging Communicating With Your Medical Home Five Pillars of APCMH 800 S. Glendora Ave. West Covina, CA 91790. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings. Diagnostic Imaging (X-Ray) Visit the CDC website for current COVID-19 booster guidance. Visit the CDC websitefor currentCOVID-19 booster guidance. Hours of Operation: 7 a.m. to 5 p.m., Monday - Friday Kiosks will be shut down promptly at 4:30 p.m. Tickets will not be able to be pulled after this time. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. South Korea. Location: First Floor, Wing D Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.) Telephone: Office: 210-292-3725/5877 Fax: 210-292-5806 Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil About Us: TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. What should I do if Im still unsure if I need urgent care? Care will be provided to patients who have the following conditions: Bleeding Swelling Pain that cannot be relieved by pain medicine Minor trauma/injury Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. For electronic prescriptions from network providers, follow the below instructions for pick ups WHASC Information Desk: 210-292-7412 Address:1940 Carswell Ave Bldg. Location: Randolph Medical Clinic, Room 1D101 A PDF reader is required for viewing. Official photos are taken onWednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Continue to use your same site and login for secure services. Phone: (210) 292-0123 / (210) 292-0495 Location: Randolph Medical Clinic Address: 25615 US Hwy 281, San Antonio, Texas, 78258. Patients can also access their online health record by using a Common Access Card or DFAS account credentials. 7700 Arlington Boulevard Such hyperlinks are provided consistent with the stated purpose of this website. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Appointment Line: (210) 292-XRAY Ultrasound Such hyperlinks are provided consistent with the stated purpose of this website. Please ask your network provider, lab or other service to fax your medical records to 1-877-875-0060.. Call (210) 292-9995 or (800) 469-7170 Pharmacy Call-In Refill Instructions Select Location: Option 1: JBSA-Fort Sam Houston or Camp Bullis sites Option 2: JBSA-Lackland, JBSA-Randolph or North Central Federal Clinic sites JBSA-Fort Sam Houston Call-in Refill Pharmacy System Option 1: JBSA-Fort Sam Houston Community Pharmacy Protect yourself from respiratory illness this winter. Click the link above to provide feedback on your visit. Phone: (210) 292-5200 LAB: Patients may experience longer wait times in outpatient sample collection areas while staff adjusts to the new processes. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The UCC staff treats minor illnesses and injuries, including flu, fever, earaches, nausea, rashes, animal and insect bites, minor bone fractures and minor cuts that require stitches. January 24, 2023 Fevers and sniffles and coughs -- oh my! DSN: 292-7703, COMM: 210-292-7703. In preparation for this new system, the entire health care team has been diligently training on the system for months now and will continue to do so through our Go Live date, he added. Some documents are presented in Portable Document Format (PDF). Getting Care Appointments & Referrals MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services Primary Care Family Health Internal Medicine Preventive Care Nutritional Medicine (Outpatient Nutrition) Immunizations 201 reviews of Full Line Nail Spa "I called in super last minute to get my gel nails done and the person on the phone was really accommodating! 2. Pharmacy hours and procedures for Gateway Bulverde and Randolph are as follows: The UCC is staffed by military and civilian family practice physicians, physician assistants, nurses and medical technicians. Wilford Hall Ambulatory Surgical Center People who are moderately or severely immunocompromised have differentrecommendations for COVID-19 vaccines. Randolph Normal Operating Hours (except for Wednesday) 7:30 a.m. to 4:30 p.m., Monday, Tuesday, Thursday, Friday New E-EFMP system supports Army families with special needs members, U.S. Army STAND-TO! Active duty have no co-pays when using home delivery or retail pharmacies for covered medications. Appointment Line: (210) 292-XRAY Monday to Wednesday: 9:00 AM - 4:00 PM; Thursday: 9:00 AM - 11:30 PM and Friday: 9:00 AM - 4:00 PM . Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety. Download a PDF Readerorlearn more about PDFs. Hours: 7:30 a.m. to 4:30 p.m. Appointment Line: (210) 292-XRAY JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 Phone: (210)-292-8850 Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 The nurse that works here is excellent! Click the link above to provide feedback on your visit. Hours: 7:30 a.m. to 4:30 p.m. New TRICARE pharmacy co-pays are effective Jan. 1 and are as follows: Co-pays for a 90-day supply through home delivery: $12 for generics, $34 for brand name, and $68 for non-formulary medications. The group also provides after-hours emergency dental support and operates the largest dental education program in the Air Force. WHASC Lab/Pharmacy:(210) 292-3906 Contact Us Phone 210-652-1846 Hours Monday-Friday 7:00 a.m. to 4:00 p.m. Last Wednesday of Every Month 7:00 a.m. to 12:00 p.m. Patients will receive a text when their prescription(s) is ready A group of 59th Medical Wing Airmen screen a line of patients for COVID-19 at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, August 18, 2021. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Recommended Reviews Phone: (210) 292-7700 All rights reserved. You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. SAME-DAY CARE: BAMC recommends first calling the appointment line, 210-916-9900, to check for open or re-opened appointments due to cancellations. 7002 JBSA-Lackland, TX 78236-6014 Randolph Some documents are presented in Portable Document Format (PDF). Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Federal Employees Dental and Vision Insurance Program (FEDVIP), Hosted by Defense Media Activity - WEB.mil, Pain that cannot be relieved by pain medicine, Any potentially life-threatening condition, Loose teeth (adult or baby teeth) unless associated with trauma/injury, Broken fillings or teeth that occur while eating. In order to provide patients with timely imaging exams, the department is deferring some of these exams to network partners. Location: Randolph Medical Clinic, Room 1D101 For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. Appointments will be booked through CAMO (210-916-9900). Patients can take steps now to prepare for the MHS GENESIS implementation, to include: PRIMARY CARE: If in need of a primary care appointment between December and January, patients should make their appointment as soon as possible to avoid delays during the MHS GENESIS transition. Based on industry averages, and the DODs experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. If the prescription is not ready for pick-up, you may be requested to return later when the prescriptions are ready to prevent backing-up the curbside pick-up lanes. 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. Training Support Center on main post Fort Sam Houston, building 4110, 2536 Garden Avenue. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. USA. Patients will receive a text when their prescription(s) is ready (Photo by Staff Sgt. The urgent care clinic at WHASC will no longer accept walk-ins. 3425. Phone: (210) 292-5252/5210 Modernizing the electronic health record improves the quality, safety and continuity of care for our patients, added Col. Patrick Osborn, chair, BAMCs Informatics Steering Committee. Complete the drop off form located on the table Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil, Activate new prescription from Network provider by calling 210-292-8415, Active new prescription from clinic providers by calling 210-292-7970 or 210-292-5411. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. You can also becomea part of our Patient Focus Groups. Find theright contact infofor the help you need. All rights reserved. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. The pick-up service is only for those medications that have been previously filled and ready for pick-up. 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 Specimen Collection Laboratory You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 1-800-TRICARE (874-2273). 1100 Wilford Hall Loop Fax: 210-292-5806 Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Find out more about how to obtain the necessary referral and authorization, Hosted by Defense Media Activity - WEB.mil. 6418, JBSA-Lackland Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. In some instances, patients may have specific dental needs that make them suitable for selection as candidates for our specialty care programs: periodontics, prosthodontics, endodontics, orthodontics, oral maxillofacial surgery, pediatric dentistry, orofacial pain or maxillofacial prosthetics. Find theright contact infofor the help you need. Location:Wilford Hall, 2nd Floor, A-wing. Updated bivalent vaccines are now recommended for anyone six months old and older. Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Read the TOL Appointment Center Brochure for more information. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Some documents are presented in Portable Document Format (PDF). The health record delivers data to healthcare teams wherever patients receive treatment -- whether its at a medical facility within the Department of Defense, Department of Veterans Affairs or the U.S. Coast Guard. There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings. Computed Tomography (CT) Reid Clinic: Open to Basic Trainees Location: Reid Clinic, building 7001, 1940 Carswell Ave. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D Vaccine recommendations are based on your age, the vaccine you first received, and time since last dose. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. The CAMO medical appointment line servicing 59th Medical Wing military treatment facilities is currently experiencing technical issues. 3352, JBSA-Lackland Mammography USA. 18 reviews of Wilford Hall Ambulatory Surgical Center "Not favorite spot for medical treatment but they are wayyy better than BAMC." Blood work/lab is always a nightmare so expect a Rating: 3.5/5(18) Phone: (210) 292-7100Category: Medical Centers, Urgent Care See Also: Phone Number Preview / Show details Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. People suffering serious illness or injury should go to the closest emergency department. Callers who are attempting to make telephone appointments at the Wilford Hall ASC and other MTFs at Randolph and Fort Sam Houston may encounter a busy ringtone that prevents them from reaching a scheduling agent. Appointments are not required. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900, or can stop by without an appointment during weekly walk-in hours: Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. **. Phone: (210) 292-5561 I brought in couple pictures to give the nail technician an idea of what I want and she tweaked everything to work for my skin tone and nail shape. Click here for a map and directions, Air Force Postgraduate Dental School & Clinic, Location: Bldg. 3. 3352, JBSA-Lackland A PDF reader is required for viewing. Find theright contact infofor the help you need. Suite 5101 Appointment Line: (210) 292-XRAY Learn more about your upcoming MRI or CT scan appointment including documents to bring, and details about your specific procedure. Vaccination hours are on Thursdays from 8 a.m. to 4 p.m. Walk-in hours are Thursdays from 9 a.m. to 3 p.m. BAMC's screening and testing site, located on the first floor of the parking garage, is open Monday to Friday from 8 a.m. to noon. Office of Research and Technology Applications, JBSA Sexual Assault Prevention and Response, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 If there is no availability, another option is to visit a TRICARE-authorized urgent care center for same-day, acute needs. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Gateway East Entrance, W. Military Drive and Luke Blvd. 1. 7002 JBSA-Lackland, TX 78236-6014 Proceed back to Gateway Bulverde Pharmacy for pick up Tell us how we are doing. Diego Timoteo (right), an Army Combat Medic at Brooke Army Medical Center at Joint Base San Antonio-Fort Sam Houston, Texas, checks an incoming patient at BAMCs drive-through COVID-19 testing area. Find theright contact infofor the help you need. Phone: (210) 292-5200 Appointment Line: (210) 292-XRAY 2. Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Patients who drop-off their hard copy/paper prescriptions will have a pick-up time next duty day. When a surge of provider turnovers led to a shortage of appointments at the clinic, wing group practice managers took action. Your secure services will not change as a result of the website transition. PHARMACY: Beneficiaries should be sure to have prescription refills on hand or look into using a TRICARE network retail pharmacy or the mail-order service. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. 1. 1100 Wilford Hall Loop If you go to the UCC with a serious illness or injury, you will be sent or transported by ambulance to a hospital emergency department, and this could delay your care. Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.. Suite 5101 Patients who will likely need specialized care, surgery or inpatient admission within 24 hours should proceed to the San Antonio Military Medical Center at Joint Base San Antonio-Fort Sam Houston, where medical services are available 24 hours a day. Our goal is to continually provide patient-centeredquality health care. Location: Randolph Medical Clinic Download a PDF Readerorlearn more about PDFs. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Ste A. Hacienda Heights, CA 91745. ** The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. You are up to date with your COVID-19 vaccines if you have completed a COVID-19 vaccine primary series and received the most recent bivalent dose recommended for you by the CDC. Download a PDF Readerorlearn more about PDFs. Click here for a map and directions, Air Force Postgraduate Dental School & Clinic, Location: Bldg. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System.
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