New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Devon Heart Womens. The best jeans i ever have! Love the jeans as always can't stop buying more! The items are still not delivered as we speak. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. When trying to contact someone about a return after receiving the wrong size. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. But because or your horrible international rules and regulations I am giving you guys a 1 star. Thank you so much for your patience. We will process your return usually within 7-14 days. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". After a long wait, the long-awaited jeans and pants arrived at my home. OFFER: BUY 1 ITEM GET 10% OFF. Never had the brand before but they certainly run small. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Try for free at rocketreach.co . A rapidly growing London based athleisure brand. This recurred over multiple days. It goes against our guidelines to offer incentives for reviews. Quick add. But because or your horrible international rules and regulations I am giving you guys a 1 star. Thank you so much for your patience. Happy, amazed, overjoyed, highly impressed and immediately fell in love. Starting with a triple-A esports league, content, and events, we wantto help nurture the growing League of Legends community. Ordered 2 pairs of skinny jeans for next day delivery. Theres no way to exchange for a different product, only a different size. Wow!!! Legend Experience Centre Hours. We are so sorry to hear this. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Companies can ask for reviews via automatic invitations. 2 ITEMS 15% OFF. We are so sorry to hear this. We are so sorry to hear this. 38 Chancery Lane London WC2A 1EN . Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Good quality jeans and really comfortable. I chased them up but they never replied. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. We are so sorry to hear this. My first experience with LL wasnt great. This site has limited support for your browser. For full instructions on how to Return an item,Click Here. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. Perfect cut, perfect colours. Manchester M4 4BE . Even when I left where I was. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. 20 Chapel Street Liverpool, UK L3 9AG . This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. Check out what 4,224 people have written so far, and share your own experience. Thank you.- Legend London Team. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. I was so surprised about that company, never new they would treat customers like that. Company is clearly not setup to deal with order volume or customer returns. The jeans fit perfectly and compliment the leg gains nicely. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. Please contact: support@legendlondon.co. We also ensure all reviews are published without moderation. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), EUROPE All our European order are subject to no import charges. Theres no way to exchange for a different product, only a different size. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. 7. If you are using the QR code, a pre-paid returns label will be printed at the drop off location and attached to your parcel, you will then be provided with a tracking receipt. Transactions are handled with bank-grade security. The others are too small. We are so sorry to hear this. . A very satisfied customer. I ordered from them since the January 6t and the order never came as we speak. From 104.50 135.15. Thank you! Who is Legend Presents. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. There was always a happy and helpful tone in the replies as well. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! - Legend London team. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Hello, Thank you for leaving a review. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. It goes against our guidelines to offer incentives for reviews. The jeans fit perfectly and compliment the leg gains nicely. MANCHESTER, ENGLAND. Dr.Martens 1460 8 Eyelet Smooth Womens. Stay current with updates from our social channels. This service is available 24 hours, Monday to Sunday. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. . Will definitely order more. Good product terrible customer support or experience. Also the hoodies are very comfy, soft and very good material, highly recommend. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Product is good quality for the price. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Disappointed, Hello, Thank you for leaving a review. So thanks Rachel! 2 ITEMS 15% OFF. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. London legend have a gem on an employee there, great company, great quality and great products! Original Short Womens. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The only good thing was the customer support which was always really responsive. 1 Balloon St Manchester M4 4BE . Love to come back with an order. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). However we need to exchange two items, one for a different size and one for a different product. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. It's a shame that u have nice products but you can't maintain the business properly. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). legend london jeans | Clothes, Shoes & Accessories, Men, Men's Clothing | eBay! Luxury quality, made in Portugal. Please follow our returns system via our website to exchange for an alternative size of your choice. I find the prices great value and when I called customer service they replied quickly. You just blew all future orders from me. This site has limited support for your browser. Rocketreach finds email, phone & social media for 450M+ professionals. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. I must confess, top quality at a fair price. But not just that, their customer service is impeccable, prompt response and effective actions. - Legend London team. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. HAMBURG, GERMANY. They have a great range of jeans as well with styles to fit everybody. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Contact. Were creating initiatives to support players across Scotland, Wales, and Northern Ireland as well as England. 1 . 2 ITEMS 15% OFF. Find related and similar companies as well as employees by title and much more. Phone Number +44 . So have to pay to exchange one pair and refund another because the size up is out of stock. We are so sorry to hear that you have not received your order yet. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Stay current with updates from our social channels. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. Will always be my top place for jeans. Thank you so much for your patience. I bough 3 of the same trousers and all have different names. We are so sorry to hear this. I had unknowingly made my purchase during Royal Mail's cyber attack. 54.50 90. I have friends with legend jeans who have never had any issues so put it down to a defective pair. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. GA. Gontzal Alcorta Garai. Find out how we combat fake reviews. 3+ ITEMS 20% OFF. I had started to lose my pateince, but LL's customer service was always on! I was patient and it paid off. We also ensure all reviews are published without moderation. Do you agree with Legend London's 4-star rating? Once your refund is processed, it may take up to 5 days for it to clear with your bank. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. thanks. Companies can ask for reviews via automatic invitations. 3+ ITEMS 20% OFF. Dr.Martens 1460 Pascal Front Zip Womens. Thank you so much for your patience. Sent an email no responses, very bad look. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. We will be sure to look into this to avoid any future issues. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Hello, Thank you for leaving a review. Disappointed, Hello, Thank you for leaving a review. Quite glad theirs a manfacturer for men form fitting dresspants. We have now had to contest payment of order. #4799 - Other retail sale not in stores, stalls or markets; Contact details. We will be sure to look into this to avoid any future issues. Thank you.- Legend London Team. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. But not just that, their customer service is impeccable, prompt response and effective actions. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Perfect fit, and I mean perfect!!!!!!! 20 Chapel Street Liverpool, UK L3 9AG . Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. We placed an order for 4 items, products arrived quickly. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. Hello Mohammed, Thank you for leaving your review. Will always be my top place for jeans. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. Bestseller. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. So have to pay to exchange one pair and refund another because the size up is out of stock. 9. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. I wont be a customer again. I received sameday/next day replies, even when you take into account the time difference. 3+ ITEMS 20% OFF. Hello Simon, Thank you for leaving a review. I have ordered few items on the 5th of feb and until now nothing arrived. Note : will update this if need be when I get the pants. And no response to emails. ABSLOUTLEY AWFUL EXPERIENCE !!! "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". The shirt i have doesnt event fit. I have ordered few items on the 5th of feb and until now nothing arrived. I bough 3 of the same trousers and all have different names. After a long wait, the long-awaited jeans and pants arrived at my home. The jeans look great and are very comfortable, by the way! I talked to customer service by chat or by email and all problems with delivery were solved in a short time. I live in Canada. I have friends with legend jeans who have never had any issues so put it down to a defective pair. Dont buy these if you expect a 70 pair of jeans to last a year. - Legend London Team. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Nice products but the return proces is a pain when you are in Europe. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. I must confess, top quality at a fair price. Read reviews and book now. I have also sent them an email with a screeshot but never got any reply. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Product quality is average in my opinion. 2 ITEMS 15% OFF. 8. Get 5 free searches. Verification can help ensure real people write reviews about real companies. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. Incorporation Date 13 Sep 1995 (27 years . UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. OFFER: BUY 1 ITEM GET 10% OFF. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. What a fantastic service, many thanks Dave. . We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. We're creating initiatives to support players across Scotland, Wales, and Northern Ireland as well . We are so sorry to hear this. Company number 03101750. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Suggested companies are based on peoples browsing tendencies. ABSLOUTLEY AWFUL EXPERIENCE !!! SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. We are so sorry to hear this. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Calculate your size. It is so expensive to ship it back. Hello, Thank you for leaving a review. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. - Legend London team. SKU 9744825. They accommodate my small waist, big thighs and but, and thats what I needed. as easy as that. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Product quality is average in my opinion. All rights reserved. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . I have complained to DHL about this and still nothing is done, but thanks for the good products. I find the prices great value and when I called customer service they replied quickly. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! I received sameday/next day replies, even when you take into account the time difference. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. Spray on Trousers in Beige. 3+ ITEMS 20% OFF. I communicated this early to them and they assured me everything is fine. This site has limited support for your browser. My first experience with LL wasnt great. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. So thanks Rachel! | Read 41-60 Reviews out of 3,581 . As always made by a top brand Legend London. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. SKINNY FIT JEANS - BLACK. PREMIUM SPRAY-ON FIT JEANS - BLACK W/ WASH DETAILING. Note : will update this if need be when I get the pants. British fairplay as usual. Emailed customer services and no reply. | Read 81-100 Reviews out of 3,581 Love the jeans as always can't stop buying more! I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. - Legend London team. 1. New In. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Best jeans I have ever owned. Get in touch with us at any time. Quite glad theirs a manfacturer for men form fitting dresspants. Legend Shop Hours. NEW ARRIVALS Discover our latest product additions. Month later still have no package and tracking doesnt seem to be working still says it never moved. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. The website would not let me due to an error loading the page. Anyone can write a Trustpilot review. Never had the brand before but they certainly run small. Compare our range of fits and understand what makes our denim different. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. I live in Canada. Order arrived less than 24 hours later. Will definitely order more. No credit card required. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". 2023 Trustpilot, Inc. All rights reserved. As always made by a top brand Legend London. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! We recommend switching to Edge, Chrome, Safari, or Firefox. Hello Leo, Thank you for leaving a review. More orders coming. A very satisfied customer. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Find out how we combat fake reviews. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS This site has limited support for your browser. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. Thank you! To find out more please visit our Privacy Policy. I felt that my concerns were being treated seriously and with a sense of urgency. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Hello Alex, Thank you for leaving your review. I recently bought a few gifts and was pleased with the items. Only one pair had a description whereby it recommended a size up so I purchased a size up. I really dont understand the below 5* reviews! You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer.